Federal Investigation Agency FIA logo
Federal Investigation Agency FIA logo

Welcome to the official information portal of Pakistan’s Federal Investigation Agency (FIA).
Learn about the FIA’s mission, organizational structure, key responsibilities, and legal framework. Whether you’re a citizen seeking to file a complaint, this page will assist you. If you’re a stakeholder aiming to collaborate, you’ll also find useful information here. This resource will help you understand the FIA’s crucial role in maintaining national security. It also enforces federal law.


1. Introduction to FIA

The Federal Investigation Agency (FIA) is Pakistan’s premier federal law enforcement agency. It was established on January 13, 1975, under the FIA Act. The agency was created to investigate and combat federal crimes. This ensures national security and public safety. Over the years, the FIA has evolved. It addresses modern challenges like cybercrime, human trafficking, and economic fraud. The agency is a cornerstone of Pakistan’s justice system.


2. Organizational Setup

Organizational Structure

The FIA operates under the Ministry of Interior. It is headed by a Director-General (DG). The DG oversees its various wings and divisions. The agency is divided into several specialized departments, each focusing on specific areas of crime and investigation.

FIA Headquarters and Regional Offices

  • Headquarters: Located in Islamabad, the FIA’s headquarters serves as the central hub for strategic planning and coordination.
  • Regional Offices: The FIA has regional offices in all major cities. These include Karachi, Lahore, Peshawar, Quetta, and Multan. This ensures nationwide coverage and accessibility.

3. Legal Framework

The FIA operates under a robust legal framework, including:

  • The FIA Act, 1975: The foundational law that established the agency.
  • The Prevention of Corruption Act: Empowers the FIA to investigate corruption cases.
  • The Prevention of Electronic Crimes Act (PECA), 2016: Governs cybercrime investigations.
  • The Trafficking in Persons Act, 2018: Addresses human trafficking and smuggling.

Recent Updates:

  • Amendments to PECA in 2022 have strengthened the FIA’s ability to combat online harassment, hate speech, and cyber terrorism.

4. Key Responsibilities

The FIA is tasked with a wide range of responsibilities, including:

  • Counter-terrorism: Investigating and preventing terrorist activities.
  • Cybercrime: Combating online fraud, hacking, and digital harassment.
  • Human Trafficking: Rescuing victims and prosecuting traffickers.
  • Economic Crime: Tackling money laundering, financial fraud, and counterfeit currency.
  • Immigration Crimes: Preventing illegal immigration and passport fraud.

5. Jurisdiction and Reach

The FIA operates across all provinces and territories of Pakistan, with a mandate to investigate federal crimes. Its jurisdiction includes:

  • Geographical Coverage: From urban centers to remote areas, the FIA ensures no region is left unprotected.
  • Functional Mandate: The agency focuses on crimes that transcend provincial boundaries, ensuring a unified approach to law enforcement.

6. Infrastructure and Capabilities

The FIA is equipped with state-of-the-art infrastructure to support its operations:

  • Technological Tools: Advanced cyber labs, forensic equipment, and surveillance systems.
  • Specialized Units:
  • Cyber Crime Wing: Handles digital investigations.
  • Anti-Human Trafficking Wing: Focuses on human smuggling and trafficking.
  • Economic Crime Wing: Investigates financial fraud and corruption.

7. Online Complaint Cells

The FIA has established dedicated online cells to address cybercrime and digital complaints:

  • National Response Center for Cyber Crimes (NR3C): A specialized unit for cybercrime investigations.
  • Complaint Submission: Citizens can file complaints online through the FIA’s official website or visit their nearest regional office.
  • Contact Methods:
  • Email: cybercrime@fia.gov.pk
  • Helpline: 111-345-786

8. Complaints Procedures and Management

How to File a Complaint:

  1. Visit the FIA website or regional office.
  2. Fill out the complaint form with precise details.
  3. Supply supporting documents and evidence.
  4. Get a tracking number for follow-up.

Complaint Management:

  • Response Time: Complaints are typically acknowledged within 24 hours.
  • Follow-Up: Regular updates are provided until the case is resolved.

9. Public Engagement & Communication

The FIA maintains open communication channels with the public and stakeholders:

  • Press Releases: Regular updates on major operations and achievements.
  • Public Awareness Campaigns: Initiatives to educate citizens about cyber safety, human trafficking, and corruption.
  • Social Media Presence: Active on platforms like Twitter, Facebook, and YouTube for real-time updates and engagement.
  • Contact Detail: Download FIA Directory
  • Email: complaints@fia.gov.pk
    Helpline: 051-111-345-786
    Address: FIA Headquarters, Muhammad Tufail Niazi Rd, G 9/4, Islamabad, PK

10. Conclusion

The Federal Investigation Agency (FIA) plays a pivotal role in safeguarding Pakistan’s security and integrity. From combating cybercrime to rescuing victims of human trafficking, the FIA is committed to upholding justice and protecting citizens.

We encourage the public to trust and cooperate with the FIA in its mission to create a safer Pakistan. Together, we can build a nation free from crime and corruption.


Frequently Asked Questions (FAQs)

Q1: How can I report a cybercrime to the FIA?
You can report online via www.fia.gov.pk or contact the helpline at 111-345-786.

Q2: What crimes does the FIA handle?
The FIA handles federal crimes such as cybercrime, human trafficking, financial fraud, and terrorism.

Q3: Where are FIA offices located?
FIA has regional offices in Islamabad, Karachi, Lahore, Peshawar, Quetta, and Multan.

Note:
For more information, visit our website at www.fia.gov.pk or reach out to your nearest regional office.

Thank you for visiting the FIA webpage. Your safety is our priority.

Keywords: Federal Investigation Agency Pakistan, FIA Pakistan, FIA cybercrime reporting, FIA laws and responsibilities, Report cybercrime in Pakistan, FIA complaint procedure

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